The existing intranet at Alrijne Hospitals had become both technically and visually outdated after years of use. Continuous additions without a clear structure had resulted in unclear information, making it difficult for staff to quickly find what they need. Our research showed that some functionalities were barely used, while others were essential but poorly accessible. Besides that, the look and feel no longer aligned with the hospital’s updated brand identity. The user base was highly diverse, ranging from younger employees with strong digital skills to older colleagues with less technological experience. This required a design that was accessible to everyone without compromising on functionality. Additionally, the client wanted to integrate AI, which had to be both intuitive and valuable at the same time. The platform also needed to be multi-role, making sure each user would only see content and features relevant to them. We began with an in-depth analysis of the existing situation and designed a completely new information architecture. All content was logically grouped and restructured, after which we developed the first concepts. These were tested with target users to understand their behavior and preferences. Based on this feedback, we refined navigation and functionalities.